- 01/12/2012
- Posted by: essay
- Category: Free essays
I would like to talk about knowledge management in this paper, because exactly knowledge management is the subject of our discussion. It is necessary to understand why it is so important for organizations and we will cite Xerox Corporation as an example.
Xerox Corporation became involved in knowledge management from its start and after reading the article and basing on today’s situation we could say that it was right business strategy to use knowledge management in its full degree for such main purposes of development as improving of customers’ service, collective work and financial performance. Knowledge management is a kind of collective mind, so called “intellectual capital” that allows personnel to be involved in the process of new decisions creation and using them for the corporation’s prosperity.
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For example, Xerox Corporation used the library of case studies and on its base there was created 10 distinct areas, or 10 domains of knowledge management. It is necessary to mention, that 7 of them are areas of Xerox activity and such result looks much better than results of other companies. Thus, workers of Xerox Corporation began to share their knowledge with each other, in spite distances and we could say that Xerox due to efforts of all people creates a knowledge-sharing culture through grassroots efforts. In my opinion, it has a place because people consider it effective strategy due to perspective development of the corporation and it is a kind of knowledge in action.
For the conclusion it is necessary to say that article about Xerox Corporation is a kind of knowledge management presentation. I think it is a good article, because it allows us to understand pluses of knowledge management on concrete examples and use received theoretical knowledge in practice.
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