Buy an essay on We have all experienced them, either as customers or as workers: The “manager from hell”

Discuss a time when you encountered such a manager
a) Explain what the person did and/or did not do that earned him or her the title.
b) In which of the four areas did the manager fail the most(planning, organizing, leading, or controlling) Explain how
c) Explain the effect that that kind of behavior had on the employees and /or the
Customers

1) “Manager from hell” is the common name of unreasonably demanding, too autocratic, apparently incompetent or low-skilled manager. The most common feature for every “manager from hell” is the scare; it is the main emotion of their collaborators. The employees under such management feel total responsibility, total authority of the manager and scare. To avoid earning of this title manager should keep the distance between him\her and other members of the team reasonably short, to choose more democratic style of leadership and to take in attention the personal qualities and problems of the employees.
2) The manager from hell usually wins the most in the area of controlling. Three other areas are weaker for him, and usually manager from hell fails the most in leading and planning. People who work with the manager from hell usually understand their power to choose, and after that they can leave the position, the team or department or even the company. Scare is not the best motivation for high-skilled worker, that is why planning is not easy, too: it is rather hard to make plans without the well coordinated and high motivated team.
3) As was stated, manager from hell frightens all the people around. As for employees the scare lowers the willing to work and makes personnel thinking about another position. As for clients the situation is the same: though some clients likes and approves such style of management (usually these clients are the same managers from hell), the most clients are afraid of such manager or at least feel annoyance communicating with this manager. Manager from hell on the position demanding the direct contact with clients can decrease the number of clients in times.



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