Essays on Assessing the Impact of Survey and Employee Training and Development on Companies

Nowadays, there are a great deal of different methods which are used by the companies to increase productivity and to take a leading position in the market. It is clear that in order to be competitive, today’s companies pay special attention to the staff.

Employee training and development impact the company’s productivity to a great extent because it helps employees to perform their duties in a proper way and to improve their knowledge and skills. Employee development includes a great variety of activities among which are the following ones:

• development of communication skills;

• development of computer skills which are necessary for effective implementation of the tasks;

• diversity training which has the major goal – to explain employees different techniques to value diversity in organization;

• ethics and human relations training which can help employees to avoid different conflicts and stress situations in the workplace;

• quality initiatives which include Total Quality management and other quality concepts necessary for maintaining standards of quality;

• safety training in the workplace which helps employees to avoid incidents and to save lives in case of danger;

• sexual harassment training which informs employees of the main organization’s policies concerning sexual harassment. (McNamara, 2010, para.2)

Employee training and development is used not only to increase employees’ motivation and job satisfaction but also to reduce employee turnover. Moreover, it give opportunity to implement new technologies and methods. Any company that pays special attention to employee training and development enhances its image in the world market.
The other important method which is successfully used by the companies to increase productivity is a survey. Surveys help to collect appropriate data concerning customers and employees satisfaction. Any company will be able to learn how customers estimate the company’s product or services. Moreover, surveys inform the company of the employees’ opinions concerning their relation to organization and their working conditions. This information is very important as it provides future success in business. (Gail, 2010, para.1)

As a rule, different surveys explore such important questions as employees and customers motivation. For example, employees survey can tell about their job satisfaction in the workplace. Moreover, such survey proves the fact that employers are interested in their employees’ opinions and are ready to make some improvement in their work such as to improve working conditions and to raise wages. It is known that satisfied employees can work harder and can easily increase the company’s productivity.

One more important thing is that surveys are the best way to measure employees and customers engagement. It is a very effective method to keep the line of communication with customers open and to know everything about their needs and requirements. Surveys help to make some changes and improvements in different areas of business. Employee satisfaction surveys provide the company’s growth and give the opportunity to take the leading position in the market. The company’s reputation also influences its productivity. (Gail, 2010, para.4)