Custom essays on The relations between management and workers

Nowadays the problem of relations between management and workers is a hot issue, and is widely spoken about. First of all there is an increased role in management culture, cultural relations between people in the process of performance, so special requirements to the relationship manager and workers.
It is a well-known fact that “the art of managing people is the most difficult and the highest of all arts”. Perhaps there is no more difficult profession than the profession of the head manager. Being a good leader, according to experts – is first of all to have good relations with subordinates. Only with good leadership the good work of the subordinates can be achieved.
Usually, a head is a key figure in the team. On how he behaves with people, how and what he intervenes (or does not interfere with), what he does for his subordinates, depends very much. As you can see, the behavior of managers has a major influence on decision-making of employees. Thus, behaving ethically, the head can significantly affect the ethical conduct of their subordinates.
The good working atmosphere and relations is important for everyone: from the worker to the director, so all must be treated with equal respect and tact.
There are some universal rules of communication between employees and management, it is useful to know for any manager: there must be a concern to people, be attentive to them; you must be able to give instructions to their subordinates; one should try to remember the names of subordinates and access them easily; in service relationships is important to develop and maintain a sense of personal dignity of every employee; do not ridicule, condemn people to be able to put yourself in the shoes of the accused; the ability to welcome people also contributes to the authority of the head; listening is the criterion of sociability.
Ethical standards for business communication and behavior should describe the overall system and rules, which, according to the organization must adhere to its employees. These standards are designed to improve business communication at various levels and in different spheres of activity. The purpose of their establishment – the establishment of normal atmosphere and the definition of ethical guidelines in decision-making. Every company, if it cares about its reputation, will seek to adopt in their own standards of ethics of business communication, which is an important component of business.
Works cited
Alan Fox “Beyond Contract: Work, Power and Trust Relations”. Farber and Farber, 1998.
Budd, John W. “Employment with a Human Face: Balancing Efficiency, Equity, and Voice”. Cornell University Press, 2004.